FAQ - Frequently Asked Questions
General
1. What is Super Travels?
Supertravel.in is a taxi booking portal which enables consumers to book taxis online.
It gives you a wide range of taxis and operators across India to choose from based
on your specific need whether it be an airport transfer, late night car hire, meeting,
a road trip or just a special car on a special occasion such as an anniversary,
birthday or even your marriage. Presently we offer bookings in Vapi ,Valsad ,Daman
and Silvassaand will soon be operational across many other locations.
2. Why should I book through Super Travels ?
We make booking simple! And our company owns a no of taxis and buses so you don’t
have any chances for cancalletion of the cabs.And for holidaysWe have tied up with
the best operators from across India (International, National and Local) to suit
your specific demand. We have the widest choice of vehicles to choose from. We have
gone through a careful selection process to ensure that we provide you the best
value for your hard-earned money.
Easy Booking Process: A simple 4 stage process – Search, Select, Details and Book
for pre-paid taxi service options. A simple call to our helpline @ 0260-242-922-1
and we will help you find the taxi you need.You can choose from a wide range of
payment options - Credit card/ Debit card / Net banking/ Cash card or you just pay
cash to the driver.
Customer is King/Queen!: We believe you are the king/queen and make every effort
to ensure you a hassle free experience when you use our portal and help you keep
that smile on your face all the time. We even equip you with e-receipts so that
you don’t have to search for those small slips of paper to get your taxi fare reimbursed.
3. Which are the locations of operation at the moment?
We are currently offering services in vapi ,valsad, Daman and silvassa. We will
be launching operations in other major cities soon.
4. Do I need to register on your site to book Taxi ?
No. You can use our service fully without the need to register. You just need to
provide your details at the time of booking.
Cancellations Related
Q: Can I change my booking?
A: Yes. You can change the date of booking till 2 days before the booked date free
of charge. After that, there will be a cancellation charge as detailed in the next
question.
Q: How do I cancel my booking? What are the charges?
A: You can cancel your booking anytime. The cancellation charges are as follows:
48 hours before booked time: No Charge
0 - 24 hours before booked time: 50% of the advance amount.